ATM Protective Services Pty Ltd

Privacy Policy

  1. Privacy Commitment
    Thank you for visiting our Website and for reviewing our Policy. We respect the importance of your privacy and the Personal Information in our care. We have created this Policy in order to demonstrate our firm commitment to your privacy.
    We are subject to and seek to ensure that all Personal Information we collect is handled in compliance with the Australian Privacy Principles contained in the Act. This Policy sets out how we collect, hold, use and disclose information (including Personal Information) that we obtain from you. This Policy also includes our Credit Reporting Policy which sets out how we collect, hold, use and disclose Credit Information to comply with our credit reporting obligations under the Act and the Credit Reporting Code registered under section 26S(1) of the Act (Code).
  2. Collection of personal information
    2.1. We collect Personal Information as well as non-personally identifiable information that you voluntarily provide.
    2.2. We will only collect Personal Information about you:
    • from you (including via online enquiry forms you submit, our direct discussions with you, any emails, blogs, letters, faxes or other correspondence you send to us and when you subscribe to our online publications);
    • from third party contractors and suppliers we engage to help us provide services;
    • from external sources where the information is publicly and readily available; and
    • from third parties (for example, your spouse) where it is otherwise unreasonable or impractical to collect such Personal Information from you directly. In such cases, we will inform you before, or as soon as reasonably practicable after, we collect such Personal Information.
    2.3. Through technology we may automatically record details including your internet address, domain name and the date and time of your visit to our Website (including the web pages viewed), your browser and operating system. If you link to our Website from another website then that information may also be recorded. We may also use cookies (small files exchanged between a website server and your computer) on our Website. If you do not want to allow cookies to be used to collect information, you can disable cookies on your computer by changing the security and privacy settings in your browser.
    2.4. Where you provide us with Personal Information of third parties (for example, your spouse) you warrant to us that the relevant individuals have consented to you disclosing their Personal Information to us.
  3. Use and disclosure of Personal Information
    3.1. How we use your Personal Information varies based on the services we are providing. Generally, we may use your Personal Information:
    • as necessary to provide services to you;
    • to perform due diligence and conflict checks prior to agreeing to provide services to you;
    • for customer relationship management purposes and to respond to your queries;
    • to analyse client needs and improve the services we provide;
    3.2. We will not use or disclose your Personal Information for a purpose other than for that which it was collected unless you have provided your consent or you would reasonably expect us to use or disclose the Personal Information for that other purpose
    3.3. Information other than Personal Information collected when you visit our Website may be used to monitor usage of and decide how to improve and promote our Website, products and services (including online advertising).
  4. Direct marketing
    4.1. We may use or disclose your Personal Information for direct marketing purposes, being:
    • to promote our services and provide you with information and marketing materials about other services that may be of interest to you
    • to provide information relevant to your type of business or other area of expertise or interest; and
    • to provide you with the opportunity to attend seminars, conferences or other events that may be of interest to you.
    4.2. If you do not wish to receive direct marketing communications from us, you can ‘opt out’ by clicking the ‘Unsubscribe’ link in our emails or other electronic communications, or sending an email to us at the contact details in paragraph 16 below with your contact details requesting that you no longer receive direct marketing materials from us. We will remove you from our direct marketing database as soon as reasonably practicable after receiving a request but in any event, within 30 days of receiving such a request.
  5. Requirement to provide information
    In general, you are not required to provide personal information to us. However, if you wish to receive information about our services, events, industry updates or to apply for employment, you acknowledge that it may not be practical for you to use a pseudonym or otherwise not identify yourself and that we may require you to provide certain Personal Information or Credit Information. If you do not provide some or all of the Personal Information or Credit Information requested, we may not be able to provide you with some or all of the services you request.